Campaigns
Create, pause, rename, duplicate, and archive a client's outreach campaigns, with live contact, email, call, response, and meeting counts per campaign.
Create, pause, rename, duplicate, and archive a client's outreach campaigns, with live contact, email, call, response, and meeting counts per campaign.
Overview
The Campaigns manager lists every outreach campaign for the selected client and lets you create, pause, resume, rename, duplicate, and archive them. Each row shows live counts (contacts, calls, emails, responses, meetings, and today's email pacing) so you can see at a glance which campaigns are working. Pick a client in the switcher first; with no client selected the page prompts you to choose one. Click any campaign to open its detail page (sequences, contacts, and settings). Use ? then Ask about this page to get help or, when logged in as a client, ask Buzz for your campaign names, statuses, and enrolled counts.
How to use this page
- 1Select a client and scan the summary
Choose the client in the top-right switcher. The stat band shows Total Contacts, Active Campaigns, Meetings Set, and Conversion Rate across that client's active campaigns. The Active campaigns header also shows quick pills: how many are on, paused, running auto-cadences, and how many have no SDR assigned.
- 2Read the campaign table
Each row lists the campaign name, SDR, an On toggle, and counts for Contacts, Calls, Emails, Responses, Today (emails sent today out of the daily limit), Meetings, and Created date. Click a row to open the campaign detail page where you manage sequences, contacts, and copy.
- 3Create a campaign
Click + New Campaign. Give it a name, optionally assign an SDR, and choose whether to enable Auto-Cadence Emails (and the email type). Both sequences start disabled by default, so a new campaign cannot send until you turn sending on from the detail page. Click Create Campaign. New campaigns are safe to set up before they go live.
- 4Pause, resume, or rename
Use the On toggle in a row to pause or activate a campaign without opening it. Click the pencil icon next to a name to rename in place, then save or cancel. Status changes apply immediately.
- 5Duplicate or archive
The Actions column has icons to view, duplicate (copies settings only, no contacts), and archive a campaign. Playbook campaigns cannot be archived. Use Show Archived to reveal archived campaigns and unarchive them; the toggle shows the archived count.
What the buttons do
Common questions
Will a new campaign start sending right away?
No. New campaigns are created with both the post-call and auto-cadence sequences disabled. Nothing sends until you open the campaign and turn sending on, so it is safe to build a campaign before it goes live.
What does the Today column mean?
It shows how many emails the campaign has sent today out of its daily limit (for example 3 / 100). It resets each day and reflects the campaign's pacing cap.
Why can't I archive a campaign?
Playbook campaigns cannot be archived. Other campaigns can be archived from the Actions column and restored later with Show Archived.
Does duplicating copy the contacts too?
No. Duplicate copies the campaign settings only. You enroll contacts into the new copy separately.
Can I ask how my campaigns are doing in help chat?
Yes, when you are logged in as a client. Open ? and tap Ask about this page. Buzz can tell you each campaign's name, status, and enrolled contact count for your account, along with step-by-step help for this page. It cannot pause campaigns or edit settings for you.
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